Privacy Policy
Omnistack Limited (“Omnistack”, “we”, “us”) is a private limited company incorporated in Kenya under the Companies Act, 2015, with its registered office in Kibwezi, Makueni County. This policy explains how we handle personal data on omnistack.co.ke and in our products (Omnistack POS, Omnistack ERP and Mshahara360), in line with the Data Protection Act, 2019 of Kenya.
What we collect
- Account details: name, email, phone number and business name.
- Business data you enter: sales, stock, customers, suppliers and, in Mshahara360, employee and payroll records.
- Technical data: device, browser and basic usage information needed to run and secure the service.
- Messages you send us, such as emails to our team.
Why we use it
To provide and support our products, keep them secure, communicate with you, meet legal duties and improve our services. We rely on contract, consent, legal obligation and legitimate interests as appropriate.
Your data stays yours
The business data you put into our products belongs to you. We process it to provide the service. We do not sell personal data.
Who we share it with
Only with service providers who help us run the service (for example hosting, email and payment or M-Pesa processors), and with authorities where the law requires. Providers must protect the data they handle.
Security
We use reasonable technical and organisational measures, including access controls and secure (HTTPS) connections. No system is perfectly secure, so we ask you to protect your passwords and tell us promptly about any suspected breach.
Retention and transfers
We keep data only as long as needed for the purposes above or as the law requires. Some providers may process data outside Kenya. Where this happens we take steps to protect it as the Data Protection Act requires.
Your rights
You may ask to be informed about how your data is used, to access it, to correct it, to delete it, to object to certain processing and to receive a copy in a usable format. Write to us at the addresses below.
Cookies and children
Our website uses only what it needs to work. Our services are not aimed at people under 18.
Complaints
If you are unhappy with how we handle your data, please contact us first. You may also complain to the Office of the Data Protection Commissioner of Kenya.
Contact
Omnistack Limited, Kibwezi, Makueni County, Kenya
[email protected] · [email protected]
Changes
We may update this policy and will post the new date here.